Customer Service

By Thug Robinson

Great customer service from Dakota Digital:

Earlier this year, the "Baggah", a 2008 HD Road Glide, got a Perewitz "face lift".We added a full set of Dakota Digital blue gauges that replaced the HD stockers.

Very cool. Stock sucks...or at least could benefit from an alternative.

Anyway...in Sturgis, the oil temperature gauge lost an "element" which makes a digital gauge (for example an 8 looks like a 6) hard to determine the proper reading.

Bummed, I got the bike back and took it to FL. I decided to call Digital, worried that the time elapsed would negate any warranty. Plus, I don't like any parts of my bikes not perfect (obsessive that way, I guess).

Anyway, I called Digital and they sent a replacement straight away. They wanted the offending gauge returned and sent a UPS return label. I replaced the defective unit and send it back. My cost: my time replacing the gauge.

It was very cool that they did not want "proof" that my gauge wasn't working before they sent a replacement.

The "Baggah" is perfect again to make its appearance at Bike Week, 2010.Kudos to Dakota Digital!

Thug

Cycle Source Year in Review

I just happen to come across this... Check it out and vote!!!
Make sure to check off Jody Perewitz!

http://www.cyclesource.com/yearinrev.htm

Calendar?

Ok I wasn't going to share this but it is too funny not too!

Puch is complete!

Dirti finished the Puch Scooter last week. What do you think of this 50's scooter? He did an awesome job. The Puch is on it's way to Texas to an event with Allstate then it will go on tour with the Allstate Bobber to the IMS shows, so check it out when it comes to your city!

HD UL

Dirti has been working on a Flathead that we have had in the shop. It is a really cool old bike. He just gave it quite a few kicks before a puff of black smoke came out and it roared to life.

Calendar Sneak Peak!

I shot the Hot Rod yesterday for the calendar.

This is just one of the many cool shots!

Puch is almost complete!

Check out the picture below of the progress Dirti has made on the Puch. He is just waiting for the seat to get recovered and some parts for the rear wheel.